Frequently asked questions

FAQ symbol with question marks representing Elev8 Lab frequently asked questions

Our catalogue includes individual peptides, peptide blends, supporting compounds and accessories. Browse by category:

Visit the shop for current availability, vial sizes and product details. Looking for something specific? Contact us to ask about additional availability.

No. All products are sold strictly for laboratory and research use only. They are not intended for human or veterinary use, diagnosis, treatment, or consumption.

No. We do not provide personal dosage recommendations, treatment plans or medical advice. Questions about prescribed treatment should be discussed with your healthcare professional.

Storage requirements depend on the compound and whether the vial contains dry powder or has been mixed. Follow the instructions for the specific product, including its temperature requirements and any expiry or after-mixing limits.

Our peptide storage, refrigeration and shelf-life guide explains the differences between dry and mixed peptides, fridge versus freezer storage, and common handling mistakes. If the instructions for your product are unclear, contact us before choosing storage conditions.

Independent testing reports are currently available for selected Retatrutide, BPC-157, TB-500, KLOW and Epitalon samples on our Lab Results page. For help interpreting the figures, read our guide to reading a peptide COA. Each report applies to the sample identified in that report; it does not establish testing for every product, vial size or batch. Contact us if you need help matching a report to a product.

We are expanding independent testing across our range, with additional products scheduled for testing soon. New reports will be published on the Lab Results page as they become available.

Select Interac e-Transfer at checkout. After placing your order, you’ll receive payment instructions by email. Your order will remain on hold until payment is received and confirmed.

Orders are typically processed within 1–2 business days. Once shipped by Xpresspost, delivery is typically 1–2 business days within Ontario and 2–3 business days elsewhere in Canada. Orders are packaged discreetly.

Yes. Every shipment includes tracking. We send the tracking information once your order has been dispatched.

Due to the nature of these products, returns are generally not accepted unless an item is received damaged, defective, or incorrect.

Yes. Bulk and wholesale inquiries are welcome. Please contact the support team for pricing and availability.

For any questions regarding products or orders, please use the Contact page or the available customer support channels listed on the website.

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